At ikan88, we treat your personal data with the same seriousness we apply to platform security. This Privacy Policy explains exactly what information we collect, how we use it, and the rights you hold over your own data.
Last Updated: January 2026All personal data transmitted to and from ikan88 is protected by 256-bit SSL encryption — the same standard used by major financial institutions.
You hold the right to access, correct, export, and request deletion of your personal data at any time by contacting our Data Protection team.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only where strictly necessary to operate our services.
We collect only the data required to operate our platform, comply with regulatory obligations, and deliver a quality gaming experience.
Your data is stored on secure, access-controlled servers. Internal access is restricted on a strict need-to-know basis, with full audit logging.
In the unlikely event of a data security incident, we will notify affected users promptly and take all necessary steps to mitigate harm.
For clarity throughout this Privacy Policy, the following terms carry the meanings defined below:
ikan88 operates as the Data Controller for all personal data collected through the Platform. As Data Controller, we are responsible for ensuring that your personal data is processed lawfully, fairly, and transparently in accordance with applicable international data protection standards.
Our Data Protection Officer (DPO) oversees all privacy matters at ikan88. If you have any questions, concerns, or requests relating to your personal data, you may contact the DPO directly via the contact details provided in Section 15 of this Policy.
ikan88 is committed to maintaining the highest standards of data governance and implements organizational, technical, and administrative measures to ensure the security and integrity of the personal data we hold.
When you create an account on ikan88, we collect the following information:
To comply with anti-money laundering (AML) and responsible gaming regulations, we collect:
We collect your personal data through the following channels:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document uploads, deposit/withdrawal requests, support chat, survey responses |
| Automated collection | Cookies, server logs, session tracking, device fingerprinting, IP address capture |
| Third-party sources | Identity verification partners, fraud detection services, payment processors (BCA, BRI, OVO, DANA, etc.) |
| Public sources | Publicly available records used to supplement KYC checks and verify address information |
| Gaming activity | Bet placement records, game session data, bonus redemption activity generated during platform use |
ikan88 processes your personal data only for legitimate, defined purposes. The table below summarizes our primary processing activities:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, email address, phone number |
| Identity verification (KYC/AML) | Government ID, proof of address, selfie photos |
| Processing deposits and withdrawals | Bank/e-wallet details, transaction history, crypto wallet addresses |
| Providing gaming and betting services | Account data, betting history, game session data |
| Fraud detection and prevention | IP address, device data, transaction patterns, behavioral analytics |
| Responsible gaming monitoring | Betting history, session duration, deposit frequency, self-exclusion records |
| Customer support | Account data, communication records, complaint history |
| Marketing communications (where consented) | Email address, phone number, gaming preferences, promotional opt-in status |
| Platform analytics and improvement | Usage data, session data, error logs, device information |
| Legal and regulatory compliance | All categories as required by applicable law or regulatory authority |
We do not use your personal data for automated decision-making that produces legal effects, other than fraud-detection systems that may flag accounts for human review. Any account action resulting from an automated flag is always reviewed by a qualified member of our compliance team before being actioned.
Every processing activity performed by ikan88 rests on at least one of the following legal bases:
ikan88 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and under appropriate contractual safeguards:
In the event that ikan88 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email or prominent notice on the Platform before your data becomes subject to a materially different Privacy Policy as a result of such a transaction.
ikan88 uses cookies and similar technologies (such as pixel tags and local storage) to operate and improve our Platform. The following categories of cookies are employed:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Enable core platform functions — login sessions, security tokens, load balancing. Cannot be disabled. | Session |
| Functional | Remember your preferences — language settings, odds format, deposit method defaults. | Up to 12 months |
| Analytical | Aggregate usage statistics that help us understand which features are used most and where users experience friction. | Up to 24 months |
| Security | Fraud detection signals, device fingerprinting for suspicious login detection, CSRF protection tokens. | Session to 30 days |
You may control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or receive alerts about cookies. Please note that disabling certain cookies may impair the functionality of the ikan88 Platform — in particular, disabling strictly necessary cookies may prevent you from logging in or completing financial transactions.
For detailed guidance on managing cookies in your specific browser, please refer to the help documentation provided by your browser vendor.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal or regulatory obligations. Our standard retention schedules are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| KYC identity documents | Duration of account + 7 years after closure | AML regulatory requirements |
| Financial transaction records | 7 years from transaction date | Tax and financial regulatory obligations |
| Customer support communications | 3 years from last contact | Dispute resolution and service improvement |
| Technical and usage logs | 13 months from collection | Security monitoring and analytics |
| Marketing consent records | Until consent withdrawn + 3 years | Evidence of lawful processing basis |
Once the applicable retention period has expired, personal data is either securely deleted or anonymized so that it can no longer be associated with any identifiable individual.
ikan88 implements a comprehensive, multi-layered security program to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
As a user of ikan88 based in Indonesia, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our Data Protection team using the details in Section 15.
Request a copy of the personal data we hold about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that we limit the processing of your data in certain circumstances, for example while a dispute is being resolved.
Request a structured, machine-readable export of your personal data that you provided to us under consent or contract.
Object to processing of your personal data for direct marketing or where processing is based on our legitimate interests.
We will respond to all verified privacy rights requests within 30 calendar days of receipt. In complex cases, we may extend this period by an additional 30 days and will notify you accordingly. We may need to verify your identity before processing your request to prevent unauthorized access to your data.
If you have previously consented to receive marketing communications from ikan88, you may withdraw that consent at any time by:
Withdrawal of marketing consent does not affect your ability to use the Platform, nor does it affect processing required for service delivery, security, or legal compliance.
ikan88 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes mandatory age verification checks, and we conduct ongoing KYC procedures to confirm that all account holders meet the minimum age requirement.
We encourage parents and guardians to make use of internet filtering and parental control software to prevent minors from accessing online gambling platforms. For guidance on available tools, please visit our Responsible Gaming page.
As an internationally operated platform serving Indonesian players, some of your personal data may be transferred to, stored in, or processed by our partners in countries outside Indonesia. These transfers may include data processed by our game providers (such as Pragmatic Play, Evolution Gaming, and NetEnt), fraud detection partners, and cloud infrastructure providers.
When transferring personal data internationally, ikan88 ensures that appropriate safeguards are in place, including:
By using ikan88, you acknowledge and consent to the transfer of your personal data as described in this section. We will always ensure such transfers are conducted securely and with your privacy interests protected.
ikan88 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of ikan88 following notification of changes constitutes your acceptance of the updated Policy. If you do not agree with material changes to this Policy, you should discontinue use of the Platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through any of the following channels:
We aim to acknowledge all privacy-related inquiries within 3 business days and to provide a substantive response within 30 calendar days.
Our support team is available around the clock. You can also explore our other policy pages or head back to the homepage to see everything ikan88 has to offer.
Browse FAQ Terms & Conditions Responsible Gaming Back to Home